This post covers the steps to ensure you are compliant for selling restricted lighting products on Amazon. Amazon continuously updates its Restricted Products Policies to comply with new legislation and regulations. Product listings identified as noncompliant with these policies are removed and require seller action to be reinstated. One recent policy update relates to the Department of Energy’s (DOE) energy conservation standards for general service light bulbs stating that your product has been identified as noncompliant to energy conservation standards, which Amazon prohibits. These violations remain on a seller’s account health dashboard until they are acknowledged or appealed. The ASIN will remain deactivated and unavailable for purchase if no appeal is submitted. Sellers must address these violations quickly with the requested documentation to continue selling products in the lighting category and keep products active and available for purchase.
Amazon Plant and Seed Products Restricted Category Policy
This blog post covers the Amazon compliance topic around selling seeds and plants on Amazon. In late June, many sellers received a notice that your product has been identified as a live plant of seed listed outside of the SEEDS_AND_PLANTS or PLANT_SEED categories with the risk of product removal from the Amazon store. The goal of this post is to help you understand what action you need to take in order to comply with Amazon’s policies and retain active products and account for selling on Amazon. Amazon is enforcing the rules, laws, and guidelines outlined by the USDA and other government bodies around the selling of plant and seed products in order to maintain a healthy environmental ecosystem. We will cover an overview of the plant and seed products policy, requirements for selling plants and seeds on Amazon, and the performance notification and action required from seeds and plants on Amazon.
Manage Your Compliance Selling on Amazon
Amazon helps brands and manufacturers ensure proper product safety and documentation through the Manage Your Compliance tool when selling on Amazon. Offering safe and compliant products on Amazon is a baseline necessity for selling on Amazon. Generally, we focus on how we can increase sales or perform better in Amazon Advertising. However, the ability for a customer to purchase or even use Amazon Advertising goes away if your product is removed from the Amazon store due to a lack of documentation supporting that your product is safe to be sold. At Goat Consulting, we consider risk mitigation a top priority when leading accounts, and we strive to ensure your listings and accounts remain active. A more compliant, and safer Amazon store will build more trust with Amazon customers. More trust with Amazon customers will raise the tide for all sellers on the platform. If you have any questions about Amazon policy and compliance, please reach out to Goat Consulting to see how we can help. This post will cover an overview of the Manage Your Compliance tool, how to use the compliance reference guide for known compliance requirements, and how to submit requested compliance documents.
Selling a Restricted Product Category or Brand on Amazon
This post will cover an overview on selling a restricted product, category, or brand on Amazon. Amazon has created a unique way for people to shop and find new products while also designing a space where customers can be confident that the products they purchase are safe and authentic. To protect consumers, some products, categories, and brands may need to get approval to be sold on the Amazon marketplace. Even if some brands or categories do not require approval, specific products may need approval. This process is built to help sellers remain compliant with any laws and regulations that apply to their business, but also compliant with all of Amazon’s Selling Policies. Having the ability to sell restricted products, categories, and brands on Amazon allows sellers to continue growing sales and business without having to limit the products they have to offer. This post will explore what restricted products, categories, and brands are, how you can apply to sell them, and how to prevent detail page violations.
Reinstate Amazon Listing from Product Condition Complaints
This post will explore how to reinstate Amazon listing from product condition complaints as a seller. Seller Central Account Health is one of the most important things that sellers need to monitor in order to be successful on Amazon. There are many factors considered in the account health rating including shipping performance, policy compliance, and customer service performance. Failure to comply with Amazon policies leads to a negative impact on the account health which can threaten selling eligibility. To prevent this, sellers need to ensure that all of their products are compliant with Amazon’s policies and that their customer service and shipping performance are up to standards. This article will focus on the policy compliance issues that may arise on the account health, specifically product condition customer complaints. This post will explain what these account health warnings are, the steps needed to reinstate listings, and how to prevent product condition complaints from occurring again in the future.
Amazon Children's Product Certificate CPC
This post will cover the compliance topic of the Children’s Product Certificate (CPC) for selling on Amazon. As a seller on Amazon, you have a responsibility to ensure the products you sell have the correct safety and quality certifications. Amazon customers need to feel confident the products they are purchasing are safe to use, especially products intended for children. Amazon requires sellers to keep up-to-date certifications on listings. If you do not keep the documents up to date, Amazon may remove your products from the Amazon store. This post will cover an overview of the Children’s Product Certificate, identifying requirements for Amazon listings, and how to upload CPC documents to Amazon.