Technical Account Manager | Goat Consulting

Technical Account Manager

Full-Time Hourly - Non-Exempt - Remote Job

We are looking for a Technical Account Manager who wants to support Account Managers in accomplishing goals for selling on Amazon for our clients. If you love working with people and want to help businesses grow sales on Amazon then you have come to the right place.

We know applying for a job and taking on a new responsibilities can be uncomfortable. During this process you are assessing if Goat Consulting is the right fit for you, just as much as we are assessing if you are a right fit for us. Here are a few resources to get to know us better:

About You

You are empathetic. For a lot of our clients, the Amazon sales channel is new to them, which requires you to listen to their needs, goals, and questions in order to help them.

Details matter to you. The words we choose to include in our product listings and keywords included in Amazon Advertising can drastically affect the traffic and conversion rate and ultimately the success of product sales on Amazon. 

Solving problems motivates you. Clients come to Goat Consulting because they have problems that we can solve. Clients may have issues listing products, navigating seller central, effectively running marketing campaigns, managing communications with Amazon, or understanding the ecommerce landscape. You are motivated by identifying these issues and tackling them head on to drive sales and helping clients fulfill their mission.

You are resilient. Online marketplaces, especially selling on Amazon, is an ever changing landscape. With these changes come technical challenges. You have a can-do attitude in researching and resolving issues that arise.

Honesty and integrity are core values. Clients come to Goat Consulting because they trust us. You will do what is right for all stakeholders: Goat Consulting, clients, Amazon and Amazon customers.

You are adaptable. You have the ability to work effectively by yourself as well as with others, whether that is with co-workers or clients.

Things You Might Do

Goat Consulting is a startup, so you will likely work on a lot of different projects that provide value to our clients. That said, here are some things you will support with:

  • Support Account Managers with completing tasks for selling on Amazon

  • Develop, support and promote Goat Consulting goals

  • Develop client catalog that fulfills requirements for selling on Amazon

  • Generate a list of search terms and keywords that customers might search to find and purchase client’s products 

  • Write effective marketing copy for client’s product listings

  • Optimize Amazon Advertising to meet client goals

  • Interact with Amazon through casework management

  • Improve Goat Consulting processes for selling on Amazon

  • Communicate project status to Goat Consulting team and clients

  • Pull, analyze, measure and report to Goat Consulting team and client on Amazon sales channel performance

Benefits

Here is what’s in it for you at Goat Consulting:

  • Competitive Hourly Rate

  • Remote, flexible working environment

  • SIMPLE IRA company match for qualifying employees

  • 3 weeks paid vacation

  • On the job training and Amazon Ads Certification

  • Small team, your thoughts and ideas matter

  • Make an impact helping small businesses

How To Apply

We can't wait to get to know you and to find out if you are a good fit for our company and the role. Fill out the form below to get in touch:

Goat Consulting is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, familial status, veteran status, sexual orientation, genetic information, public assistance, local human rights commission activity, or any other characteristic protected by applicable federal, state or local laws.